COMMERCIAL REAL ESTATE · DAS SOLUTIONS

Reliable cellular coverage for commercial office buildings

Low-E glass, concrete, and steel make modern offices more efficient, but they also block outdoor cellular signal. The result can be unreliable coverage exactly where tenants expect their phones to work.

Multi-carrier: AT&T, Verizon & T-Mobile
Retrofit or new construction
Minimal disruption to tenants

Modern office buildings block cellular signal by design

The features that make a building attractive to tenants are the ones that block cellular signal. Low-E glass reflects radio frequencies the same way it reflects heat, and a dense concrete core absorbs whatever gets through before it reaches interior suites.

For tenants, cellular coverage isn’t a technical amenity, it’s something they expect to simply work. Poor service in offices, conference rooms, elevators, and common areas can surface during leasing conversations and become an ongoing source of tenant frustration.

And in a multi-tenant property, coverage needs to work across all major carriers. A building that works well for one tenant’s phones but poorly for another’s hasn’t solved the problem.

RSRF designs and deploys multi-carrier DAS for Class A office towers, corporate campuses, mixed-use developments, and other challenging commercial environments.

Why cellular coverage breaks down inside office buildings

Signal loss from Low-E glass

Energy-efficient window coatings can weaken cellular signal before it enters the building.

Interior conference room dead zones

Windowless meeting rooms and interior suites sit beyond the reach of usable outdoor signal.

Multi-carrier tenant requirements

Tenants expect reliable service regardless of whether they use AT&T, Verizon, or T-Mobile.

Basement and parking coverage gaps

Below-grade areas often receive little or no usable signal from outdoor cell towers.

Elevator and stairwell dead zones

Elevator shafts, stairwells, and other vertical spaces are often surrounded by thick concrete that blocks signal.

Coverage verification for tenants

Signal testing provides objective data for leasing conversations, tenant requirements, and post-installation validation.

How we've solved it

View all case studies

Questions we hear from commercial real estate teams

Can you support AT&T, Verizon, and T-Mobile on the same DAS system?

Yes. A single DAS infrastructure can carry all three major carriers simultaneously, so tenants stay connected regardless of which network they're on. We handle carrier coordination with each provider independently and engineer the system to meet every carrier's technical requirements under one roof.

How does installation work in an occupied building with active tenants?

We do it all the time. Our teams work in live, occupied environments with phased floor-by-floor scheduling, off-hours work where required, and tight coordination with property management to avoid disrupting tenants. We run cable above ceiling tiles, keep common areas clean, and replace any displaced fire caulking or damaged ceiling panels as part of our standard scope.

Who handles the carrier coordination and signal source approval process?

We do, entirely. That includes submitting applications, navigating each carrier's approval process, and ensuring the installed system meets their technical specifications before sign-off. You don't need a direct relationship with any carrier to get this done.

What does a DAS system typically cost for a commercial office building?

Between roughly $1.25 and $2.50 per square foot, though it can be a little more or less depending on building size, construction type and the technology path. The lower figure is typical of a hybrid DAS, the upper figure of an active DAS, though carrier-grade signal sources (if necessary) can add significantly to the total system cost. Our budgetary estimates are usually accurate to within 10% of final pricing.

How long does a commercial real estate DAS project take from site survey to completion?

Depending on the size and complexity, installing DAS in a commercial office building can take between 4 and 16 weeks, with additional time if coordination with carriers to bring signal sources on-site is necessary.

Can the system be expanded if we add floors, acquire adjacent space, or bring on a new carrier?

Yes, and we plan for that upfront. Adding coverage to new floors, adjacent suites, or an additional carrier typically means extending the existing system rather than starting from scratch, which is significantly more cost-effective.

Do you provide coverage documentation we can share with tenants or listing brokers?

Every project includes a signal audit report with before-and-after coverage maps. We use specialized software to record signal strength, quality, as well as latency, download speed, and upload speed across hundreds of locations per floor, so the maps show measured results rather than a prediction. If cellular coverage is part of your leasing story, that gives you something tangible to back it up.

What is a distributed antenna system, and why would an office building need one?

A distributed antenna system takes one cellular signal source and distributes it through the building over cable to antennas placed floor by floor. Office buildings need one because the things that make a building perform (low-e glass, concrete cores, metal decking, below-grade parking) also block cellular signal. When tenants step outside to finish a call, that reads as a building problem, not a carrier problem.

Does the system use the signal outside the building, or a feed from the carrier?

Either, and the choice determines both cost and schedule. An off-air system puts a donor antenna on the roof and re-uses the carrier signal already outside your building. Off-air systems are faster and less expensive, but require strong, clean, uncongested outdoor signal. A carrier-fed system uses equipment the carrier provides in your headend, which gives dedicated capacity but adds carrier lead time and cost. We measure rooftop signal during the site visit and tell you which path your building can actually support.

Our building has a very high user count. Does that affect pricing?

Yes - for buildings with thousands of users, an off-air system is no longer feasible, and we prefer a carrier-fed design. An off-air system shares whatever capacity the nearest macro site has left, while a carrier-fed system adds dedicated capacity for your users. As part of the quoting process, we'll request headcount per floor and we'll design to ensure coverage and capacity is adequate for all your users.

Who looks after the system once it is live?

We commission the system, document it, and hand over the as-builts. A DAS is typically a 10-year investment, and we recommend keeping an active maintenance contract to ensure optimal performance of the system. We offer two tiers of service – SignalGuard Essential and SignalGuard Plus – both of which include continuous system monitoring and alarming, but differ in their SLAs and out-of-warranty replacement coverages.

Ready to fix cellular coverage in your building?

Schedule a free 30-minute call with an RSRF DAS specialist. We'll talk through your building, coverage challenges, carrier requirements, and the most practical options for improving service.

Understand which DAS technology fits your building

Get a realistic budget and timeline

Leave with clear next steps. No commitment required