Reliable cellular coverage for hotels and resorts

It depends on the size of the property, how it's built, and where the signal comes from. If there's strong signal on your roof, we can rebroadcast it indoors, which avoids the cost of dedicated equipment from each carrier. That's how we covered Red Hawk Casino Hotel. We'll give you a budgetary estimate from your floor plans, usually within a week of the first call, and it's typically within 10% of final pricing.

We offer remote monitoring, maintenance and troubleshooting under a service agreement. Your proposal explains what is covered, the contract term, response arrangements and recurring cost.

Depending on the signal source, there may also be carrier-equipment or connectivity charges. Where a monitoring or maintenance plan is required for the proposed system, we make that clear before you approve it.

You’ll know how to report a problem and who is responsible for investigating it.

A distributed antenna system (DAS) brings cellular signal into a building and spreads it across many antennas, so coverage reaches the interior instead of fading as it moves inside. The signal can come from an antenna on the roof or from small cells supplied by the carriers. Hotels need one when signal can't reach guest rooms, lobbies and back-of-house areas on its own.

We plan the work with your front desk, facilities and events teams, agreeing on work hours, access routes and noisy-work restrictions before installation. Work can be phased around occupied floors, scheduled events and periods when rooms are available.

Guest-room access may be needed for surveying, installation or testing. We agree on those arrangements with hotel management and identify whether any rooms or event spaces need to be temporarily taken out of service before the affected work begins.

For new hotels, we coordinate the installation with construction and the planned opening date.

A full ballroom needs both coverage and enough network capacity for the people using it. We ask about peak attendance, simultaneous events and how guests use their phones, then assess the signal sources and antenna layout against those needs.

A system that repeats rooftop signal still shares the outdoor network’s capacity. Where that is insufficient, we assess dedicated carrier equipment, such as small cells, rather than assuming more antennas will solve the problem.

We agree on the performance requirements and testing approach before installation.

We design multi-carrier systems for AT&T, Verizon and T-Mobile, with the included carriers and supported services identified in your proposal. We assess the signal source for each network rather than assuming one connection serves them all.

RSRF coordinates the required technical submissions and integration. Each carrier controls its own approvals and any equipment or activation it provides.

Where rooftop signal is suitable, an off-air design may avoid waiting for dedicated carrier equipment. We still confirm the requirements that apply to the selected system.

We can plan for future additions during the initial design. Tell us about proposed wings, towers or amenity buildings so we can account for equipment capacity and cable pathways.

Expansion may involve additional antennas, remote units, cabling or signal-source capacity. A separate building may also need fiber or another suitable connection.

We assess the existing platform and proposed coverage before confirming what can be reused and what needs to be added or replaced.

Depending on the size and complexity, installing DAS in a hotel can take between 4 and 16 weeks, with additional time if coordination with carriers to bring signal sources on-site is necessary. In an occupied hotel, room availability and event bookings decide how the work is phased.

It depends on the devices your team uses. Push-to-talk apps that use cellular data can benefit from coverage on the carriers included in the DAS. The app, devices and service subscriptions still need to be in place.

Conventional two-way radios are a separate design question. We review their frequencies, equipment and coverage requirements with your radio provider before recommending whether any infrastructure can be shared.

Tell us which devices housekeeping, security and events staff use so we can assess the right approach.

We agree on the carriers, coverage areas and acceptance tests before installation. Guest-room testing should assess reception inside the rooms, not just in the adjoining corridors, with access arranged through hotel management.

At handover, we provide the agreed test results and final system documentation. Where coverage maps are included, we distinguish measured results from design predictions and identify any testing limitations.

Your sales team can use verified results to describe the coverage accurately. A coverage map should not be presented as a guarantee of data speeds during a fully occupied event.